FAQ

RICHMOND AND TRI CITIES AREA CARPET CLEANING FREQUENTLY ASKED QUESTIONS

  • Q. What are the benefits of carpet cleaning?

    A. Regular carpet cleaning has a lot of benefits for homeowners. Carpets tend to get dirty so gradually that we don't really notice how filthy they have become, and thoroughly cleaning a carpet can get it back to looking new again. This improved appearance can really brighten up your home. Carpets also trap a large amount of dirt, dust, pet hair, and other contaminants that get kicked up into the air as people walk on the carpets. As a result, cleaning your carpets of these contaminants leads to greatly improved air quality in your home.

  • Q. Will you move my furniture while cleaning my carpets?

    A. Typically, we will move small articles of furniture like coffee tables and chairs, but leave larger, heavier pieces where they are. If you would like the carpet under these pieces of furniture cleaned, it is most efficient if you move them to a different room before we arrive.

  • Q. How long will it take for my carpet to dry after you finish cleaning it?

    A. Drying time is extremely variable, depending on the humidity of the air, the temperature, and the airflow in the room. Carpets can dry in as little as eight hours, or take up to a full 24 hours. If you want to accelerate the drying time, using fans or turning on the heating or air conditioning can help speed up the process.

  • Q. Can you remove pet odors from my carpeting?

    A. As much as we love our furry family members, they can really do a number on carpeting. If you have been scrubbing at a pet stain, unsuccessfully trying to remove the odor, then you should call At Your Service, Inc. A thorough, professional cleaning is all you need to get your carpets smelling fresh again.

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